As a leading specialist (re)insurance broking partnership, Miller is a recognised leader in our specialist fields. With offices in London, Ipswich, Bermuda, Brussels, Paris, Singapore and Switzerland, our network has increased to more than 900 colleagues.
We always act with integrity, make principled decisions, and give clients clear, honest and unbiased advice. We are extremely proud that by acting with integrity and making principled decisions, we have earned a reputation for keeping our promises to clients, markets and each other. 


We are looking for an experienced claims professional to join the team to provide a prompt, accurate and efficient claims service for the benefit of Miller, its clients and the market.

This role is working directly with our head of retail claims and requires the right candidate wear a lot of hats. In this position, you will be working with the end client and so empathy and good communication skills are key

Role Responsibilities

• Ensure a swift response and settlement of claims, whilst constantly reviewing service standards
• Negotiate claims with markets in order to maximise client retention
• Provide advice to clients where required in respect of claims
• Ensure timely processing of all claims documents and answer enquires relating to claims processing
• Ensure the secure, efficient and auditable handling of client monies and proactively manage payments
• Maintain and update in-house systems