Last year, we undertook a major broker review with the aim of finding a broker that was willing and able to deliver a bespoke service for all our insurance needs. That September, we appointed Miller and their construction team.
The first-class prompt and reliable service we have received from Miller has been outstanding in comparison to other major brokers we have previously engaged with. They have delivered on everything they committed to and more. For example, strengthening our long-term relationship with our key insurers, which resulted in favourable premium rates at renewal. Their response time to queries is always timely and efficient.
Particularly noteworthy is the team’s willingness to work with and support our in house risk management team, providing advice and support as needed. They are clearly very knowledgeable and experienced in construction, showing excellent attention to the details of our contracts and policies to customise the right contractual commitments and insurance solutions.
Major UK civil engineering contractor